5 Elements of Our Hospice Care Standard
Five elements, one standard have been established to provide us with a common foundation for setting our organizational goals and consistent direction in pursuit of them.
1. Culture
Our team and community culture are our most valuable assets. We share a primary mission centered upon patient-focused care and well-being. That mission extends into each home and resident community with whom we partner and to the patients we serve.
2. Quality of Life at the End of Life
Comfort, dignity, and choice are afforded to all those we serve.
3. The Golden Rule
The principle of treating others as one would wish to be treated oneself is the standard for how we serve.
4. Education
We continually update our learning and redefine industry standards to raise the level of understanding of hospice best practices for those with whom we partner and serve.
5. Regulatory Compliance
We comply with applicable laws, regulations, and professional standards of practice. We implement systems and processes to ensure legal, ethical, and moral actions as defined by business best practices and principles of healthcare.
Commitment to Service
Comfort
Within 2 hours of admission, we provide compassionate and effective pain and symptom management.
Compassion
We will care for our clients and their families with the same compassion, respect, and dignity we give our own families. No one dies alone.
Communication
We pay attention and respond to patients, family members, and caregivers.