Our Gold Standards

Five elements, one standard have been established to provide us with a common foundation for setting our organizational goals and consistent direction in pursuit of them.

1. Culture

Our team and community culture are our most valuable assets. We share a primary mission centered upon patient-focused care and well-being. That mission extends into each home and resident community with whom we partner and to the patients we serve.

 

2. Quality of Life at End of Life

Comfort, dignity, and choice are afforded to all those we serve.

 

3. The Golden Rule

The principle of treating others as one would wish to be treated oneself is the standard for how we serve.

 

4. Education

We continually update our learning and redefine industry standards to raise the level of understanding of hospice best practices for those with whom we partner and serve.

 

5. Regulatory Compliance

We comply with applicable laws, regulations, and professional standards of practice. We implement systems and processes to ensure legal, ethical, and moral actions as defined by business best practices and principles of healthcare.

 

Commitment to Service

Comfort

 Within 2 hours of admission we provide compassionate and effective pain and symptom management.

Compassion

 We will care for our clients and their families with the same compassion, respect, and dignity we give our own families. No one dies alone.

Communication

 We pay attention and respond to patients, family members, and caregivers.


 

Hospice – Affirms life, but never denies death. Recognizes dying as a normal process of life. Honors wishes. Offers choices. Brings commitment and compassion. Strengthens families. Is about faith, hope and caring.

“We do not remember days, we remember moments.”

Cesar Pavese

“People die, but love does not die.
It is recycled from one heart,
from one life, to another.”

Harold S. Kushner